Defined By Quality.
QZAL is a family-run jewellery brand crafting fine gold pieces with a focus on quality, precision, and timeless design. Made entirely in-house, every piece is created to last and be worn every day.
Premium materials and
hand-selected finishing touches
Signature Diamond Cuts
ROUND
OVAL
CUSHION
PRINCESS
EMERALD
PEAR
HEART
MARQUISE
RADIANT
ROUND
OVAL
CUSHION
PRINCESS
EMERALD
PEAR
HEART
MARQUISE
RADIANT
One ring. Two stunning finishes. Which one would you wear every day?
Visit Our Showroom
Unit 12, New House
67-68 Hatton Garden, EC1N 8JY
London,
United Kingdom.
Monday – Friday: 10am – 5pm
Saturday: Appointment Only
Sunday: Closed
GET DIRECTIONS
Frequently asked questions
What is the timeframe for creating bespoke jewellery?
The creation of a bespoke piece typically takes between 5–10 working days, depending on the design, materials, and overall complexity involved. This timeframe allows for a considered approach at every stage — from refining the initial concept to executing each detail with precision and care. As every piece is uniquely made, timelines can vary, and we would be able to provide a more accurate estimate once you book a consultation appointment at our Hatton Garden showroom. During this consultation, we take the time to understand your vision in full, ensuring the process is tailored to you and the final piece reflects both exceptional craftsmanship and personal significance.
Is it possible to request a faster turnaround?
If you require your piece urgently, in certain cases our team can accommodate a faster turnaround and prioritize the production process. As each piece is bespoke, this will depend on the design, materials, and current schedule. For further information, please do get in contact with us so we can discuss your requirements in detail and advise accordingly. Please note that an additional cost may apply, depending on the piece and how quickly it is needed.
How do we continue to care for your piece after collection?
Once your piece is collected, it remains part of our care. We offer lifetime aftercare and ongoing support to ensure it maintains its original condition over time. Should any damage occur or maintenance be required, our team is available to assess the piece and carry out the necessary work with the same level of precision and craftsmanship. As each creation is unique, warranty and aftercare details may vary, and we will always guide you on the best way to preserve and protect your piece long after collection.
How can I receive my piece once it is ready — collection or secure delivery?
We offer both collection and delivery options for your completed piece, allowing you to choose what suits you best. Our delivery service is carried out via Royal Mail Special Delivery, ensuring next-day arrival. Each parcel is fully insured, securely packaged, and tracked throughout its journey, providing complete peace of mind. This service is offered free of charge, with every detail handled to ensure your piece arrives safely and in perfect condition.
Alternatively, you are welcome to collect your piece from our Hatton Garden showroom as soon as it is complete. Collection allows you to experience your piece in person, with our team on hand to present it to you and ensure everything meets your expectations.
What is your policy regarding returns?
We offer a 7-day return period from the date of collection or delivery. Items must be returned in their original condition, unworn, and with all accompanying packaging. Due to the bespoke nature of many of our pieces, custom-made or personalized items may not be eligible for return. If you wish to proceed with a return, please contact our team within this period so we can guide you through the process and ensure it is handled with care and efficiency.
What payment options do you offer?
We offer a range of secure and convenient payment options to suit your preference. For bespoke pieces, a deposit is typically required to begin the process, with the remaining balance due upon completion prior to collection or delivery. Our team will guide you through the payment process, ensuring everything is handled smoothly and securely at every stage.
For online orders, you may pay using the following methods:
- Debit cards
- Credit cards: American Express, Visa, Mastercard.
- PayPal
- Bank transfer